New York City Hospital Ratings

If you or a loved one enter a hospital for treatment, you want to trust that you’re getting the best possible care. In many cases, your trust is well-founded; as the American Hospital Association notes, hospitals around the country strive to provide appropriate care according to patient needs.

But in some cases, hospitals fail to live up to that mission. As a result, patients can suffer injuries or additional illness and even death. That’s why hospital ratings are so critical.

Before you or a family member need a hospital stay, consider the following quality information to make the best — and safest — choices in Bronx hospitals. For more information about individual facilities, consult the New York State Department of Health to view a list of hospitals in New York.

How the Map Works

On the accompanying map, you can see the locations of hospitals within New York City. Click on an individual listing to see additional data, including address and contact information, ratings for medical complications, patient satisfaction, the rate of deaths, patient complaints, infections and other metrics.

Among more than 40 hospitals located in the city, services run the gamut of specialties, including care for perinatal, AIDS, strokes, adult trauma, burns and others.

Which Hospitals Performed Best — and Worst?

Unfortunately, some hospitals within the city stand out for their poor showings in certain ranking areas. In the Bronx, scores include:

• Montefiore Medical Center’s Weiler Hospital (Einstein) and Jacobi Medical Center tied for the Bronx’s high facility scores for complications, at 1.29. Meanwhile, N. Central Bronx Hospital scored the lowest rate of complications, at 0.77.
• Calvary Hospital Inc. had, by far, the highest rate both in the Bronx and in the entire city in the category of “deaths – other,” at 3.07. Montefiore Medical Center-Wakefield Hospital had the lowest rate of deaths in Bronx hospitals, at 0.83.
• All 12 of the Bronx hospitals had similar customer satisfaction rates hovering around 60 percent. However, Lincoln Medical & Mental Health Center showed the lowest rating, at 59.77 percent.
• Lincoln also had the highest rate of patient readmissions, at 18.10 percent. St. Barnabas Hospital Health System had the lowest rate of the Bronx hospitals, at 15.7 percent.
• For bloodstream infections, Lincoln again showed the highest rate, at 2.07 per 1,000 instances. Montefiore Medical Center – Moses Division had the lowest rate by far, at 0.27.
• St. Barnabas Hospital Health System had the highest rate of surgical infections, at 1.97 per 100 instances. Meanwhile, Lincoln performed best in this category with just 0.15 surgical infections per 100.
• Montefiore Medical Center – Montefiore Westchester Square had the highest number of complaints received, at 1.5 per 10,000 patient days. Calvary Hospital Inc. had the lowest rate of complaints in the Bronx, at 0.2 per 10,000 patient days.

For New York City as a whole, Kings County Hospital Center showed the highest rate of complications, at 1.58. Additional scores within the city included:

• The Hospital for Special Surgery had the highest patient satisfaction rating in the city, at 73.55 percent.
• Mount Sinai Brooklyn showed the highest rate of patient readmissions, at 18.7 percent.
• The Hospital for Special Surgery had the city’s highest rate of bloodstream infections, at 10.74 per 1,000 instances.
• Metropolitan Hospital Center had the highest rate of surgical infections, at 2.32 per 100 instances.

Among all the city’s hospitals, New York Eye and Ear Infirmary of Mount Sinai logged the highest number of patient complaints, at 23.7 per 10,000 patient days.

How to Select a Quality Hospital

If you or a loved one need medical care, how can you be sure to choose a hospital that will deliver excellent quality and customer service? In addition to checking with the New York State Department of Health, you can consult other reputable sources for information.

For instance, Consumer Reports provides hospital ratings based on several metrics, including:

• Outcomes for patients. Ratings are based on hospitals’ rates of surgical and bloodstream infections, along with the rate of readmissions to the hospital within a month of discharge.
• Safety score, which includes various categories such as informing patients about new medications, discharge procedures and avoidance of readmission.
• Patient experience, including whether patients would recommend the facility. The score also includes patients’ assessments of communication from doctors and nurses along with cleanliness of the hospital.

Work with an Experienced Medical Malpractice Attorney

Have you or a loved one been subjected to poor hospital practices? If you had a bad experience that you believe made your medical condition worse or otherwise harmed you, it’s important to work with a medical malpractice law firm. For a free consultation, contact Law Offices of Ivan M. Diamond.